Mail-in Computer Repair Request

Send us your laptop or desktop for diagnosis and repair. Once this form is completed, you'll receive shipping instructions and the mailing address for your device.

Section 1: Contact Information

First Name

Last Name

Phone *

Company Name (if applicable)

Email *

Preferred Contact Method *

Call

Text

Email

Section 2: Return Shipping Information

Address

Street Address

Country

State

City

Postal Code

Is this a Residential or Business Address?

Residential

Business

Section 3: Device Information

Device Type *

Brand *

Dell, HP, Apple, Lenovo, Custom Build, etc

Model Number

Serial Number

Operating System

Approximate age of device:

Section 4: Problem Description

What issue(s) are you experiencing?

i.e. Laptop with black screen, running slow, liquid spill, blue screen, etc.

When did the issue start?

Has the device been physically damaged?

Yes

No

common.other_option

If yes, please describe:

Did the device experience any liquid exposure?

Yes

No

Not Sure

Is the device powering on?

Yes

No

Sometimes

Have any repair attempts already been made?

Yes

No

If yes, what troubleshooting or repairs were attempted?

Section 5: Data & Authorization

Is there important data on the device?

Yes

No

Not Sure

Would you like us to attempt data recovery if needed?

yes

no

contact me first

Section 6: Authorization and Expectations

Repair Authorization

I authorize Truly Unlimited LLC to inspect, diagnose, and repair my device. I understand repair costs will be communicated for approval before major repairs are completed.

Data Disclaimer

While all reasonable precautions are taken, Truly Unlimited LLC is not responsible for accidental data loss during diagnostics or repair. Backing up important data before shipment is strongly recommended.

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Mail-In Computer Repair